LocumCo respects your privacy and is committed to complying with The Privacy Act 1988 and Other Legislation Amendment (Enhancing Privacy Protection) Act 2024. For more information about the Act, please visit the ComLaw website: www.comlaw.gov.au. Transparency is important to us, so this policy explains how we manage your personal information and answers common questions you may have.

This Privacy Policy reflects changes made to the Privacy Act 1988 (Cth), including the most recent amendments introduced by the Privacy and Other Legislation Amendment (Enhancing Privacy Protection) Act 2024. These updates apply whenever we collect, use, or share your personal information. The policy includes details about how we handle your data, with whom we share it, how you can access or correct it, and how to lodge complaints.

What Personal Information We Collect and How

From You

We collect information directly from you when you interact with us, such as submitting a form, visiting our website, or communicating in person. This information may include your:

  • Name
  • Address
  • Email
  • Phone number(s)
  • Employment history
  • Relevant professional or personal details

If applicable, we may also collect health information to assess your suitability for specific roles.

From Others

We may collect information about you from third parties, such as colleagues, employers, or public sources (e.g., public registers, social media). For instance, when assessing your suitability for a position, we may request references.

Sensitive Information

We handle sensitive information, such as health data, in line with the Privacy Act. If required, we will request your consent unless otherwise permitted by law.

 

Why We Collect, Hold, and Use Your Personal Information

We collect your information to:

  • Confirm your identity and assess suitability for roles.
  • Manage our relationship with you.
  • Contact you about opportunities or updates.
  • Improve our services and business operations.
  • Administer payroll or other services.
  • Identify risks and resolve concerns.
  • Fulfill legal obligations and assist regulators or law enforcement.
  • Inform you about services or products relevant to your needs.

We may also use your information in other ways permitted by law.

Direct Marketing

If you do not wish to receive direct marketing communications, you can opt out at any time by contacting us.

 

Disclosure of Personal Information

We may share your information with third parties for purposes outlined in this policy, including:

  • Service providers (e.g., auditors, insurers, tax authorities).
  • Partners managing outsourced functions (e.g., IT support, marketing, payroll).
  • Employers, colleagues, or professional references.
  • Government agencies and regulators.

 

Accessing and Correcting Your Personal Information

You have the right to access the information we hold about you. To request access, submit a written request with proof of identity. We will respond within a reasonable timeframe (typically within 30 days). In some cases, a fee may apply for retrieval costs.

To update or correct your information, please contact us. If corrections are shared with third parties, you can ask us to notify them.

Send requests to:
LocumCo
Attn: Sue Muller
10-16 Beresford Road
Rose Bay NSW 2029
Australia

 

Lodging a Complaint

If you believe we have breached the Australian Privacy Principles, you have the right to lodge a complaint. Please contact us to discuss your concerns.

We will acknowledge your complaint, investigate it promptly, and keep you informed of our progress. If you are unsatisfied with the resolution, you may escalate the matter to the Office of the Australian Information Commissioner: Phone: 1300 363 992/ Online: www.oaic.gov.au/ Mail: GPO Box 5218, Sydney NSW 2001, Australia

 

Overseas Data Disclosure

In some cases, your data may be shared with service providers or third parties operating outside Australia. When this occurs, we ensure appropriate safeguards are in place to protect your information, but please note that Australian law may not always apply.

 

Data Security

We store your personal information securely, either onsite or through trusted third-party providers. While we take all reasonable steps to safeguard your data, we cannot guarantee absolute security during transmission.

 

External Links

Our website may contain links to external sites. LocumCo is not responsible for the privacy practices or content of these sites. This policy applies solely to information collected by us.

 

Policy Updates

This policy is current as of 2 December 2024 and may change from time to time. Updates will be reflected on this page, so we encourage you to review it periodically.

Contact Us
For any questions about this policy, please contact LocumCo’s Privacy Officer on 1800 357 001.